Frequently Asked Questions
Q: When will items be restocked?
A: I now have a high end printer in my office (yay!) so I am able to restock print items more quickly, in small batches. If there's something you want and it's sold out, please let me know on my Contact page.
Q: How long is shipping?
A: I will do my best to package and ship orders within 1 week of payment confirmation. Then, depending on distance, shipping time should be within 5-10 business days. Total time = 10-15 business days. I'm not a big store, just one person, so I really appreciate your patience with the shipping times. I've tested shipping times before and usually it's faster but we all know the dangers of trusting shipping times, so let's err on the side of caution.
Q: Will you do local pickup/dropoff instead of shipping?
A: Maybe! Are you going to be at an event that I'm attending and want to pick up your items there? I will absolutely set them aside for you, just let me know the details when you purchase the items on this website.
Q: Will you ship internationally (outside the US)?
A: Not yet but let me know you're interested via the Contact page and I'll see what I can do.
Q: Are you a real person?
A: Though some things have made me question my existence, yes, I am a real person. Check out my instagram @merinator for some very real photos of my life and my art. I regularly showcase my work at events so you can come see me there and say hi. Upcoming and past events are listed on my About page.
Q: Do you sell originals drawings or paintings online?
A: Originals coming Winter 2023/24! I'm finally ready to let go of some one my favorite art to loving homes.
Q: Do you do commissions (pay me to create art for you)?
A: Commissions are open! For specific 'draw me as a mermaid' requests, I have added commissions here on my website with a guided form to make it super easy to customize the artwork. For other kinds of commissions, please send a detailed message of what you're looking for on my Contact page.